In June, the Consumer Financial Protection Bureau (CFPB) launched an enhanced version of its database of consumer complaints about financial companies–mainly lenders, banks and credit card issuers.
Nearly 8,000 complaints were posted, a tiny fraction of the 627,000 complaints it has fielded since 2011. Of those, more than one-fourth were from mortgage borrowers, revealing a bottomless pit of frustration with lenders and servicers. If you have a complaint, the CFPB can help.
Meanwhile, MSN has compiled a list of seven recurring mortgage problems that borrowers face, according to the complaint files and includes suggestions for how to address them.